Shipping policy
Dispatch and Delivery
Every order is shipped with full tracking, and tracking details will be sent to you via email after purchase. Please remember to check your junk/spam/promotional folders, as tracking emails can sometimes end up there. We aim to dispatch orders promptly, typically within one working day (after order is purchased), but please allow additional time during peak periods.
Please note : Personalised pieces take up to 3 weeks for delivery due to their bespoke nature.
Delivery to the UK
- Estimated Delivery Time : 2- 4 days
- Shipping Cost: Free
Our delivery times are based on current averages. While we strive to meet them, they’re not guaranteed. Sometimes, external factors such as weather, global events, or local disruptions may impact courier services and cause unexpected delays. Thanks for understanding!
Delivery to Europe
- Estimated Delivery Time: 3–5 Business Days
- Shipping Cost: Free
Delivery times are estimated averages. Though we aim to meet them, factors like weather, global events, or local disruptions can occasionally cause delays beyond our control. We appreciate your patience!
Delivery to the USA
- Estimated Delivery Time: 4–6 Business Days
- Shipping Cost: Free
Delivery times are based on current averages. While we work to meet these timeframes, unexpected factors such as weather or global disruptions can impact courier schedules. Thanks for your understanding!
Delivery to the Rest of the World
- Estimated Delivery Time: 6–7 Business Days
- Shipping Cost: Free
Please note, delivery times are based on typical averages, not guarantees. External conditions—like weather or local disruptions—can occasionally cause delays. Thank you for your patience and understanding!